What our customers say
Lovely quality and very easy to wear. The item looked just like it did online and I was really pleased with it;
Really happy with my order. The quality feels good and everything looked exactly as expected.
A lovely piece and very comfortable to wear. I also found the website clear and easy to use.
Very pleased with the item. It looks smart, feels well made and the whole ordering process was straightforward.
The quality was lovely and the fit was just right for me. I would definitely have another look at the collection.
Nice quality and a really good fit. Everything was simple from ordering to receiving the updates;
Really happy with my purchase. The item looks lovely in person and customer service was friendly and helpful.
CUSTOMERS LOVE JAMES & SOPHIE LONDON
More than 36.000 women across the UK trust James & Sophie London, a community that keeps growing.
A NOTE FROM JAMES & SOPHIE
OUR LITTLE BOUTIQUE
We created James & Sophie London to offer something quieter and more personal than fast-changing fashion.
Our collection is carefully chosen for men and women who value comfort, timeless style and pieces that fit naturally into everyday life.
As a small independent boutique, every order truly matters to us. Your support allows us to keep sharing the pieces we love and building something we are proud of.
With love,
James & Sophie 🤍
FAQ
Is shipping free?
Yes. Every order ships free of charge across the United Kingdom with Royal Mail, and you receive delivery updates once your parcel is on its way.
How do I choose the right size for me?
Use the size chart on the product page. Sizes refer to body measurements; if you are in between two sizes, we suggest going for the larger one. Still unsure? Email us and we will gladly advise you.
Not satisfied with your order?
You have 30 days to contact us about a return. Our team will explain the next steps. See our return policy for the details.
Do you store my payment details?
No, we do not store your payment details. All payments are processed securely by Shopify's checkout and trusted payment providers.
How can I contact customer support?
Email info@jamessophie-london.com. We reply as soon as possible during our customer service hours.
FREE ROYAL MAIL DELIVERY
We offer free delivery across the UK with Royal Mail, so there are no extra delivery costs added at checkout.
Once your order has been prepared and sent, you will receive the relevant delivery information so you can keep an eye on your parcel.
30 DAY MONEY BACK GUARANTEE
Changed your mind or is your order not quite right?
You have 30 days to contact us about a return. Our customer service team will guide you through the process.
SAFE AND SECURE PAYMENTS
Pay with credit card, debit card, Apple Pay, Google Pay or Shop Pay. Your payment information is processed securely during checkout.